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Burger King

62 inquiries |
Fast Food Restaurants

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8890 Whittier Blvd
Pico Rivera, CA 90660-2658 | Get Directions

(562) 948-3666

http://www.burgerking.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/13/2018 Rodrigo E.

This place needs to be closed down by the health department ASAP.

This place needs to be closed down by the health department ASAP. I took pictures and posted them here, and I'm also filing a formal complaint with Better Business Bureau and the health department. I have never seen so many violations in one place: 1. Exposed electrical wires left hanging from walls within reach of kids 2. Dirty floor mat left on top of tables cross contaminating seats and tables, 3. Mop bucket left unattended in the middle of the restaurant without any warning signs 4. Air conditioner turned off when temperatures are reaching 85 degrees. 5. Both doors held open by chairs, flies coming in and landing on my face, hands, my food and where they are cooking food at the kitchen 6. Soda machine leaking soda all over counters 7.Buttons on soda machine held together with tape and gathering bacteria as the tape is all sticky and dirty 8. Manager on duty had no name tag and didn't provide her name after I complained about the soda machine being broken. I asked her where was her nametag, she couldn't find it while touching her pockets, holding money and dealing with food Needless to say I will never come here again. This happened today, Tuesday, June 12th of 2018 at 5:25 PM

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Burger King closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is Eating Places

Primary Contact:	Ken Kirkpatrick (Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Ken Kirkpatrick (Owner)

Addresses:

P.O. BOX 4667, Whittier, CA, 90607-4667

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