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Burger King

  11 inquiries |
Fast Food Restaurants

17067 Pines Blvd
Pembroke Pines, FL 33027-1003
| Get Directions

(954) 436-5414

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/16/2020

Sold outdated food and manager did nothing to correct issue

On Saturday September 12, 2020, visited the Burger King restaurant to purchase my lunch. I placed the order for myself and grandson and left. When I opened the bag that held my food I was greatly disappointed because the whopper sandwich was made with old meat and it was in two colors. The meat was brown and green, and I found this out after eating 1/3 of the sandwich. I immediately stopped eating the sandwich and check my grandson's food. His food was old and looked as if it was cooked days ago. I drove back to the Burger King I purchased the food from and was greeted by Manager Mr. Williams who was very nasty and upset because i was making the complaint to him about the food. He tried his best to intimidate me for being honest about the food. I explained to him that the old beef should not be given to Customer and that I was feeling bad from the food. He started asking me questions and before I could answer her would ask me another question. I advised him that I was only trying to be helpful and left the restaurant. I kept the meat in case it needs to be seen by someone. My desired outcome is that Burger King stop selling bad outdated food

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Burger King closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is fast food.

Primary Contact: Ulysses Williams (Manager)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.