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Burger King

  29 inquiries |
Fast Food Restaurants

557 Grand Concourse
The Bronx, NY 10451
| Get Directions

(718) 708-6651

http://www.bk.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/20/2020

On 7/18/2020 at about 3:55 pm i ordered food from the 557 grand concourse location and noticed that the person preparing the food was not wearing a mask. When I asked why he wasn't wearing one I was dismissed as if my request meant nothing. I asked the person taking my order for a manager and he told me the person preparing the food was the manager. I asked the person at the counter for the managers name and he told me he didn't want to get involved. There also was a worker eating his personal food at the same counter, unsanitary. I told them that I would contact the corporate office and the manger said so what. I took pictures of the workers and the manager put up a piece sign as if it were a joke. I requested my money back because they were rude and clearly in violation of executive order 115. As I do spend a substantial amount of money with this particular corporation I would like to receive a face to face verbal apology from the manager and the worker at the counter.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Burger King closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is fast food restaurants.

Primary Contact:
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.