Business Sampler Advertising ratings, reviews and complaints - Coupon Promotion Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege disputes regarding refund eligibility, or that some merchants would not honor coupons. The company responded to some complaints by issuing refunds, offering explanations, or in some cases providing signed agreements by business owners agreeing to honor coupons. A few complaints remain unanswered.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Business Sampler Advertising closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is promotional services for various businesses and organizations.

Primary Contact:	Herbert Marsh (President)
Business Started:	1/1/1956
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Before making a decision to purchase, determine if the coupons are good for the merchants in your immediate area. Call a few to verify that the coupons will be honored, and to see if there are any restrictions on their use. By law, you have three days to cancel. Books must be accompanied by a cancellation form. We suggest sending the coupon book and cancellation form by certified mail to obtain proof for your records.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Business Sampler Avertising/Riverside

Vacation Thoughts

Vacation Times

B S I Vacation Thoughts

Websites:
There are no additional web sites.

Contacts:

Stanley Goodman (Marketing Manager)

Addresses:

P.O. Box 933015, Los Angeles, CA, 90093-3015

P.O. Box 18594, Long Beach, CA, 90807

2137 West Florida Suite A, Hemet, CA,

Reputation Report

Business Sampler Advertising

Complaints and Resolutions

Other Information