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California Carpet and Air Duct Cleaning

  158 inquiries |
Duct and Air Filtration System Cleaning Contractors

14555 Bessemer Street Suite 4
Van Nuys, CA 91411
| Get Directions

(866) 606-1110

http://www.californiaairduct.c...

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Company Rating

AA

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege high pressure sales tactics bait and switch overcharges and shoddy workmanship. Most customers complain they agree to have air ducts cleaned for a set amount however final invoices are billed for additional amounts which in some cases are allegedly unauthorized by the customer.

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Complaint Closing Statistics

0 complaints against California Carpet and Air Duct Cleaning closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

California Carpet and Air Duct Cleaning provides carpet and air duct cleaning services.

Primary Contact: Peggy Amemiya (Owner)
Business Started: 1/5/2010
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Licensing

Companies offering to provide duct cleaning services which total $700 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB or visit their website at www.cslb.ca.gov. As of our last verification on April 21 2010 we were unable to verify a license for this company.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company contacts area homeowners advising them they have a representative in their area who will be performing duct cleaning services in their area for a discounted price. ~~The BBB advises consumers to check credentials carefully when selecting a duct cleaning service. Everyday throughout the United States unethical duct cleaning contractors prey on unsuspecting homeowners by using bait and switch advertising. They advertise cheap prices-with no intention whatsoever of actually delivering on this offer. Instead they use it just to get in the door where they will resort to using scare tactics to pressure homeowners into agreeing to high priced services that in some cases are unnecessary. Some of the scare tactics used might include dire warnings of health or safety risks or threats of exposure to city or county authorities for failure to remove toxins. In some cases “technicians” may actually be commission based “salesmen” without the proper training or certifications to actually understand the cleaning process they are selling.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Liberty Dryer Vent Solutions
California Air Duct

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