158 inquiries | Duct and Air Filtration System Cleaning Contractors
(866) 606-1110
http://www.californiaairduct.c...
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Company Rating
AA
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants allege high pressure sales tactics bait and switch overcharges and shoddy workmanship. Most customers complain they agree to have air ducts cleaned for a set amount however final invoices are billed for additional amounts which in some cases are allegedly unauthorized by the customer.
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Company Info
California Carpet and Air Duct Cleaning provides carpet and air duct cleaning services.
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Licensing
Companies offering to provide duct cleaning services which total $700 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB or visit their website at www.cslb.ca.gov. As of our last verification on April 21 2010 we were unable to verify a license for this company.
BCA has no information regarding government actions at this time.
This company contacts area homeowners advising them they have a representative in their area who will be performing duct cleaning services in their area for a discounted price. ~~The BBB advises consumers to check credentials carefully when selecting a duct cleaning service. Everyday throughout the United States unethical duct cleaning contractors prey on unsuspecting homeowners by using bait and switch advertising. They advertise cheap prices-with no intention whatsoever of actually delivering on this offer. Instead they use it just to get in the door where they will resort to using scare tactics to pressure homeowners into agreeing to high priced services that in some cases are unnecessary. Some of the scare tactics used might include dire warnings of health or safety risks or threats of exposure to city or county authorities for failure to remove toxins. In some cases “technicians†may actually be commission based “salesmen†without the proper training or certifications to actually understand the cleaning process they are selling.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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