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Camden Walk In Medical Center

86 inquiries |
Medical Clinics

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4601 S Dupont Highway Lockmeath Plaza, Suite 2
Dover, DE 19901-6405 | Get Directions

(302) 698-1100

http://www.camdenwalkin.com

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/11/2022 Amy C.

She needs to be reprimanded and whoever is in charge of running this facility needs to put this in her file for talking to patients like this.

When I took my daughter there to be seen and after an hour wait in the exam room and hearing patients that were checked in after us being put into a room, being seen by the PA, and then being released, I stepped out of the room to ask if we were forgotten about to the nurse in the hall. The PA interrupted and said we're busy and I'm the only one here... we'll get to you when it's your turn. When I started to state about the previous patients, she again interrupted and raised her voice telling me to stop yelling in the hallway... which I was not yelling. When asked my last name, she said she didn't even know we were there because our chart was green. When she finally came into the room, she was very short and rude and never apologized for their mistake or her behavior. The PA name is Brooke.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Camden Walk In Medical Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is medical clinics.

Primary Contact:	Customer Services
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

C.A.R.E. Medical Center

Websites:
There are no additional web sites.

Contacts:

Jenny Wilkins (Manager)

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