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Capital Nissan

  63 inquiries |
New Car Dealers

5501 Market Street
Wilmington, NC 28405
| Get Directions

(910) 392-4300

http://www.capitalnissan.com

Company Rating

BB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/27/2018

These people are prejudice against women and people of color!

I bought a 2013 Jeep from this place on Tues, July 17th. I told them there was something wrong with the front end. I COULD NOT HOLD THIS JEEP ON THE ROAD! I went down the next morning and told them THERE'S SOMETHING WRONG WITH THIS JEEP! I was told by Mike the Manager that they would put the Jeep Guru in it but couldn't do it until Saturday the 21st of July. I drove the jeep to work that night in the rain! I hydroplaned 3 times and turned completely around in the road. I went 30 miles per hour and it took me 1hr.and 20 min to get to work! When it usually takes me 35 min. I stopped driving this vehicle until Saturday when they were suppose to look at it. Well lo and behold there was something wrong with the front end. I had worked all night and asked for a car while they fixed it. They stated they didn't have one! I did get mad and asked to speak to the manager Noah well Noah Woods the owner stated he didn't have one finally after going back and forth and him cussing at me, he gave me a vehicle. David Kelly witness this! Why couldn't he have done this to start with? I brought the loaner back and told them I didn't want the Jeep anymore. I financed another car not by choice I was forced to buy another one there, the financed man Matt Wooten took my check and told me "just sign the f**** papers", saying this in front of my disable son he knocked my glasses in the floor and broke them. I left hysterical crying! This business needs to go out of business.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Capital Nissan closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is new & used car dealers.

Primary Contact:
Business Started: N/A
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

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