Capital Resources ratings, reviews and complaints - Mail-Order and Catalogs Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege they did not make any money by using this company's program. One respondent complains the company refuses to honor their 90 day money back guarantee. Another complainant is tired of receiving the company's mailings and asks to be removed from their mailing list. To date, all complaints remain unanswered.

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Complaint Closing Statistics

0 complaints against Capital Resources closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a mail order and catalog shopping service.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We believe this company's advertising is deceptive and misleading. The company offers work at home, stuffing envelopes. They ask for a registration fee and indicate that they have a money back guarantee. We caution against sending money to this company. Most of these offers are found in the help wanted sections of newspapers and other publications or are sent directly to consumers through direct mail solicitations. In fact, these companies are not really looking to hire anyone. Their actual business is running deceptive advertising which is designed to entice the public to send fees to get started. Further, addresses are usually mail drops, advertised phone numbers only reach recordings, and no local phone numbers are listed. Most also advertise out of state.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

Capital Resources

Complaints and Resolutions

Other Information