Find a reputable business?

Complaints and Resolutions

inPOWER Cardholder Services complaints

Read Complaints File Complaint View Full Report

PO Box 551617
Jacksonville, FL 32255 | Get Directions

(844) 441-8671

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$10,592.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

16 complaints against inPOWER Cardholder Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
16	Unanswered

16 complaints against inPOWER Cardholder Services

Sort by

7/10/2025

RESPONSE: Complaint was not answered Amount in Dispute: $4,646.00 Amount Settled: $0.00

Customer Complaint

5/29/2025

I been dealing with them seen March 11 to update my apt number on my account. I fax several time my Picture ID and they claim that my apt donest reflect on the ID it really upsetting going back and fourth. Resolution Sought I need for them to update my apt so that I could get a check

7/23/2024

RESPONSE: Complaint was not answered Amount in Dispute: $123.80 Amount Settled: $0.00

Customer Complaint

6/27/2024

WHEN CALLING ABOUT REPLACEMENT CARDS THE AGENTS HANG UP OR DISCONNECT THE CALL Resolution Sought PAPER CHECK & ACCOUNT CLOSURE

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile