Casting Connection ratings, reviews and complaints - Job Listing Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Casting Connection closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing casting and other related services.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

California Law requires these companies to maintain a $10,000 bond for each business location. The bond must be issued by a surety company admitted to do business in California. A copy of the bond must be filed with the California Secretary of State.

To verify bonding, contact the California Secretary of State's Office, at (916) 653-3984. Or, you may write to, Special Filings Unit, P.O. Box 942877, Sacramento, CA 94277-0001.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Callers indicate this company charges a processing fee to add clients to a computerized list. Reportedly it guarantees one acting job a year. We urge caution. Carefully review terms and conditions of any contract before signing. It is extremely important to confirm all verbal promises and any unclear issues in writing. To substantiate the success of the guarantee to find one acting job a year, ask the number of listings in the database, percentage of all persons listed who have successfully been placed in one acting job a year, and the average earnings made. Be advised: No company can guarantee success; an actor's success depends on talent, persistence and perserverance of each individual, as well as the whims of the industry. Casting services generally advise clients of auditions for nonunion extras. While the exposure and experience may be beneficial, income earned does not generally offset fees paid.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
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Reputation Report

Casting Connection

Complaints and Resolutions

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