Find a reputable business?

Reputation Report

CEFCU

  363 inquiries |
Credit Unions

PO Box 1715
Peoria, IL 61656
| Get Directions

(800) 542-3328

http://cefcu.com

Company Rating

B

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/25/2020

We were in the bank on west iles July of 2020 and had a problem with my account when I was trying to get a understanding from one of the managers he was very rude and did not take me into the office to talk about my account he told me I had to leave cause when I was explaining the problem I cursed because he said it was a family I'm the bank when there was no one in the bank other then a person who walked in after I cursed so when I left I kicked a cone cause I was really upset at that how unprofessional things were going. Now I can't even go to the bank or talk to any tellers on the phone only Terri whom never answers her phone or reaches back to you,I literally have to call for days straight to even talk to anyone and I've banked with CEFCU for years and never experienced anything so unprofessional in my life. Yes I was wrong for kicking a come but he was also wrong in many different ways and Terri is too she's very unprofessional and doesn't want to listen to what's going on. I feel like I should be able to go to the bank and get money and talk to different tellers,just because one incident I can't even go in the bank to get money or talk to anyone when something is wrong with my account which I know I am not the only person who's had any problems like this at the bank and I was told I would get a letter about this problem and still have yet to receive one. So if someone could please Call me at 2176074361 of this is the case I would like to close my account out.

Read More

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against CEFCU closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is credit unions.

Primary Contact:
Business Started: N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in CEFCU ?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.