Celibré Medical ratings, reviews and complaints - Dermatology Physicians and Surgeons, Do

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Celibré Medical closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Celibré Medical treats a wide varitey of skin conditions: acne treatments, removal of acne scars, hair, sun spots (freckles), tattoos, spider veins, stretch marks, pigmented birthmarks, vascular birthmarks, treatments for Rosacea and Melasma, etc.

Primary Contact:	Kevin DiCerbo (Director of Operations)
Business Started:	10/15/2003
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Licensing

As of our last verification on June 12, 2009, Harold J. Kaplan, MD is licensed with the Medical Board of California. The license is renewed and current. For the most up-to-date information regarding the licensing status, contact the Medical Board by writing to, California Medical Board, 1426 Howe Avenue, #54, Sacramento, CA 95825, by calling (916) 263-2382, sending an email to [email protected], or, visit their website at www.medbd.ca.gov.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Celibré

Celibre

Websites: