Central Broadcasting ratings, reviews and complaints - Miscellaneous Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Central Broadcasting closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company offers a business opportunity selling products via the internet.

Primary Contact:	Jerry Morris (Vp)
Business Started:	1/1/2000
Social:

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Licensing

California law requires companies offering these plans to register with the California Attorney General. If the seller makes such representations, he/she must obtain a bond in an amount ranging from $50,000 to $300,000 or deposit the same amount of money into a trust account. To verify registration and bonding, contact the California Attorney General by calling toll free (800) 952-5225 or (916) 322-3360.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company is using a buyer incentive promotion to sell internet service provider (ISP) contracts. The promotional offer consists of a telemarketer call to consumers advising them they are eligible to receive a Dell Computer for $99 shipping cost if they agree to sign a 36 month contract with an ISP. Some complainants allege they pay the $99 charge for delivery of the computer; however, they receive nothing in return and are unable to contact the company. Other complainants allege the company fails to acknowledge refund requests, fails to disclose all information on terms and conditions of the offer, and fails to issue refunds. Many complainants opted to cancel ISP service contracts after reviewing the terms and conditions. Thus, the cancelation made them ineligible to receive the computer, and entitled them to a credit or refund for the shipping cost. Customers complain refunds are not issued.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

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Marketing Resources

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

5020 Campus Drive, Newport Beach, CA, 92660

Reputation Report

Central Broadcasting

Complaints and Resolutions

Other Information