Central Materials Warehouse

When solicited by telemarketers offering business supplies, we urge extreme caution. Complaints against this type of company generally allege the telemarketers misrepresented products offered, that orders were shipped which were not authorized, that prices were exhorbatant and that customers were led to believe that the company was their regular supplier. Insist the caller send a catalog or brochure containing the items in question, along with a price sheet. To minimize misunderstandings, designate one employee to whom all calls regarding office supplies must be directed. If unordered merchandise arrives, immediately write to advise the company of your intent to keep the shipment as a free gift unless pickup is arranged within a reasonable amount of time. Send your letter by certified mail to obtain proof of receipt.