Find a reputable business?

Reputation Report

Century 20 Oakridge and XD

  45 inquiries |
Movie Theaters

925 Blossom Hill Road Suite 2000
San Jose, CA 95123
| Get Directions

(408) 225-7340

http://www.cinemark.com

Company Rating

B

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/26/2019

Gift us a gift card or something free movie passes for wasting our time and money

If your bag is over 12" x 12" x 6", then they won't let you in even if you want to show them what's inside. Things that make it worse is that there's no pre-warning or anything before you enter the ticket entry and that's when you find out you can't bring your backpack or purse if it's really big. This especially sucks for those who travel to the theatre not by car because then it's like... what do you do with your bag then??? There's no bag check or anything and then you just waste your movie ticket...???? If anything, at least give other options with what to do with your bag...saw dozens of people buy tickets at the front booth, and then get turned away by the ticket inspectors moments later because they were carrying handbags. Even this seems crazy - why not warn people before they purchased tickets ? This policy also doesn't increase safety at the cinema. As I told their manager, it would still be easy to take a weapon inside using a smaller bag, or carry a small arsenal in under your coat. Worse - although they dont have large signs indicating bags are not allowed inside, the cinema has no signs indicating firearms or other weapons are banned. I think anyone - with good intentions or bad - could carry a concealed gun in. There's literally no sign asking you not too. Overall this felt like a corporate kick in the face. Really, the way this policy was introduced was inconsiderate to the point of feeling abusive.

Read More

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Century 20 Oakridge and XD closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is movie theaters.

Primary Contact:
Business Started: N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Century 20 Oakridge and XD?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.