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Chaffee Housing Authority

19 inquiries |
Housing Authorities

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230 W 16th St., Suite C PO Box 472
Salida , CO 81201 | Get Directions

(719) 920-3497

http://www.chaffeehousingautho...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/12/2024 Vivian V.

This isn't a joke. It's something that happens in a small town because no one monitors their staff.

I'm not disputing that I owe these people Money of which I've been making payments but their record keeping isn't good. I have receipts, I've also had my bank send a payment of which I have the proof of payment from the bank and they are sending harassing emails saying that I've made this up, prof of payment doesn't prove anything and that I don't pay bills and if I have money for other things what can't I pay my bills. It's all due immediately. Etc. nastiest unprofessional people I've ever dealt with. Take classes on professionalism. I would like Becky Longberg and her colleague to be spoken to. This isn't a joke. It's something that happens in a small town because no one monitors their staff.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Chaffee Housing Authority closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is housing authorities.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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