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Charles Carroll Associates

62 inquiries |
Accounting and Bookkeeping Services

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8939 Sepulveda Blvd. Suite 350
Los Angeles, CA 90045 | Get Directions

(877) 767-3210

http://www.charcola.com

Monday-Friday: 8 AM-5 PM Saturday: Closed
Sunday: Closed

Company Rating

AAA
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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics
0 complaints against Charles Carroll Associates closed in last 3 years.

Complaints Type of response

0 Making a full refund, as the consumer requested

0 Making a partial refund

0 Agreed to make an adjustment

0 Refusing to make an adjustment

0 Refuse to adjust, relying on terms of agreement

0 Unanswered

Other Information

Company Info

Charles Carroll Associates is a professional service firm offering accounting, tax, IT management, and legal services to individuals, as well as to small and medium sized businesses.

Primary Contact: Jon Schillinger (Owner)

Business Started: 8/19/2008

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Advertising Reviews

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Additional Info

DBAs:
Point of Sale System.com

Websites:

http://point-of-salesystems.com

Contacts:

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Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Primary Contact:	Jon Schillinger (Owner)
Business Started:	8/19/2008
Social: