CheckAlt Payment Solutions ratings, reviews and complaints - Business Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against CheckAlt Payment Solutions closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Formerly Skyline's DirectFED, we offer a patented remote deposit capture system and e-check payment platforms for businesses, non-profits, and financial institutions.

Primary Contact:	Shai Stern (CEO)
Business Started:	5/12/2004
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Check Alt Payment Solutions

Skyline Data Inc.

Websites:
There are no additional web sites.

Contacts:

Allison Murray (V.P. New Accounts)

George Karfunkel (Co-Chairman)

Jeffrey Korbin (Executive Vice President)

Jeryl Lederman (Chief Information Officer)

Ksenya Medvedev (Director of Operations CheckAlt ECheck Service)

Other Categories:

Computer Software Developers

Computer Software Services

Other Financial Services

Reputation Report

CheckAlt Payment Solutions

Complaints and Resolutions

Other Information