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Chic Peas

52 inquiries |
Full Service Restaurants

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1413 Madison Avenue
New York , NY 10029 | Get Directions

(212) 410-6600

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/15/2019 Marie R.

I would like for the business to train their employees how to be courteous to the customers

On February 14th 2019, at 1:45pm, I was eating lunch while waiting for my associate to come join me. My associate came in and I accompanied him to the order line while leaving my food on the counter. After a couple of minutes, we came back and my food is gone. I asked what happened to my food and the Mexican employee stated "I asked who's food this was but no nobody answered". I replied that I didn't hear you, because I was helping my associate with his order and o didn't hear you asked any questions. He replied oh well and stated I can't give you a free lunch but I can give you a free Snapple. I replied back to him that I didn't ask you for a free and you should have ask the customers who were ordering just to make sure it wasn't theirs. He had a bad attitude and that's why some people stopped going to chic peas.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Chic Peas closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is full service restaurants.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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