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Cincinnati Auto Credit

541 inquiries |
Used Car Dealers

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2813 Gilbert Avenue
Cincinnati, OH 45206 | Get Directions

(513) 221-2255

http://cincyauto.com

Monday-Friday: 8:30 AM-6:00 PM
Saturday: 8:30 AM-4:00 PM
Sunday: Closed

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/29/2015 ladonna c.

Worst car dealership ever do not buy from these people !!!!!

I bought a 2007 pt cruiser from THIS GUY !! at cincinnati auto credit fairfield/gilbert ave i was told my down payment was 300 but at the end they added 700 more to my payments for the down payment they way over charged me at 15000 dollars for a used 07 pt cruiser then when i go to get the oil changed the shop tells me the frame is bent the core support is bent the drive axle is bad and the bumper is broke in 2 under the plastic so i told cincinnati auto credit and they tell me thats not under the warrenty that i have and will do nothing to help me so please do not get caught up by this company they do not even respond to the bbb on there complaints BUYER BEWARE !!!!!!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Cincinnati Auto Credit closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Cincinnati Auto Credit has been specializing in selling and financing used cars for people who have bad credit, need a second chance, or are first time buyers in the Cincinnati and Fairfield, Ohio areas for over 15 years.

Primary Contact:	Customer Service
Business Started:	11/21/1988
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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Dale Farrell (Sales and Service Manager)

Addresses:

5489 Dixie Highway, Fairfield, OH, 45041

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