Find a reputable business?

Reputation Report

Circle Grill

53 inquiries |
Full Service Restaurants

File Complaint

3701 North Buckner Blvd.
Mesquite, TX 75228 | Get Directions

(214) 327-4140

http://www.thecirclegrill.com

Company Rating

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/18/2018 Brashod M.

They are not honoring the advertised price for their food.

Yesterday I was told by the owner waffles where .75 extra. Today called in to get the same thing I ordered yesterday and the owner gets on the phone and hung up in my face after I tried explaining that's what I got yesterday. After I called back he kept calling me ma'am after I made it clear to him that I am a man. And went on to say that he just said that waffles were .75 extra yesterday to be a nice guy. I went on to say then how can you be upset that I don't know the correct prices if that's what you told me. He literally out of his mouth told me they were .75 extra and today was trying to charge $7 extra. Their website shows that 2 pancakes is $5.85 and 3 pancakes is $6.59. They tried charging $7.84 for 3 pancakes! And said the website is an old website that they don't go by. How would a customer know that? For the owner not to take my call serious enough to were he wants to play games and keep saying " ma'am, I mean sir" that's unacceptable considering that its their misinformation on their websites and from his own mouth that causes the confusion. Update or take down their website.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Circle Grill closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is full service restaurants.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Circle Grill?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile