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Circle K

29 inquiries |
Convenience Stores

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904 St Andrews Blvd
Charleston, SC 29407 | Get Directions

(843) 556-5902

http://www.circlek.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/17/2021 DEE B.

Have the store audited and/ or make prices more clear to consumers.

I went to Circle K to get a 20 oz. bottle of soda (Cherry Coke) for my mother. At 1st I was only going to get 1 bottle of soda but it was on sale (At least I thought it was). Okay, I though it said 2 @$3.00 but it was 2@$3.50, okay great. Even If the sales taxes were between 6 to 9 on these 2 bottles of sodas the totals would have been $3.71 no more than $3.82 but that's NOT what I was charged. (See attachments) I asked the clerk to void the sale and rescan (Scanned 2@ $4.00 with tax total $4.18) the soda's. She told me that there was NOTHING that she could do. It was the vendors that put the prices in the computer. Also as I was leaving another female clerk is going to voice her opinion saying " THAT THERE IS ALWAYS 1 BAD APPLE" reference to me. I left the store NOT wanting to address her because she did not ring up my merchandise.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Circle K closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is convenience stores.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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