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Circle K

  55 inquiries |
Gas and Oil Service Stations

610 West South Street
Freeport, IL 61032
| Get Directions

(815) 232-9341

http://www.circlek.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/30/2022

Tell her not to yell at adults & not to yell at anyone. She should be fired this happens a lot I am reporting it now

My complaint is about the female cashier yelling & screaming at me. That's my complaint. I believe she was drunk or drank heavy the night before or she was detoxing of hard narcotics On Tuesday June 14th 2022 @6:00a.m.-6:30a.m. at Circle K Gas Station on 610 West South Street Freeport Illinois 61032 a female cashier yelled at me & belittled me. I bought a circle K mug for $12.99 at the time I bought the mug I was told I was allowed to get free ice as long as I have the mug. Now this day I entered the store & asked the younger male cashier for ice & he said yes. I get the ice & she yells at me. Yes yells!!! There is no more free ice! Corporate said no more free ice ,& she ranted on screaming at me saying pay a $1.52 or pour it out. My complaint is her screaming at me & making me pour out my ice. It is two Circle K Gas Stations in Freeport Illinois. She charges $1.52 & the other store charges $0,52 that is a dollar difference. Is she stealing??? I have contacted the district manager a ton of times & never got a response. I am a certified drug counselor & she was either still drunk from the night before or drinking on the job or she was coming down off a hard narcotic. I paid $12.99 for the mug. Once I paid for it we was in a legal contract. The contract has been breached by not allowing me to get the ice. That is breach of contract & illegal. But yes her screaming & yelling at me is unacceptable & she does it a lot to a lot of customers. I just choose to report her this time. S

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Circle K closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is gas and oil service stations.

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Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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