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Circle K & Union 76 Sites

80 inquiries |
Convenience Stores

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495 East Rincon Suite 150
Corona, CA 91719 | Get Directions

(909) 273-1175

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/10/2020 Deana s.

I walked in the Circle K. Just being robbed at every single thing I had. And the lady of management at the Auburndale Circle K off Berkley Road told me that as long as I have my own cup I could get ice for free when I come in here tonight at 1:20 in the morning at February 8th. You are to cashiers. Are very rude to me and disrespectful and talk to me very nasty. And then tried to charge me for it. Target charge me a dollar and I had my own cup. Anytime I go anywhere they always do that. I'm anemic and I have to have it. It's a craving for people to have low iron deficiency. I don't appreciate you disrespect or anything. I need something to come about this or I'm going to talk to a lawyer. And I will be kind of compensated by the lawyer for their mental anguish that they caused me. I expect a response in a proper amount of time or I'm going straight to a lawyer and I will sue you for everything you have and you're both your Cashiers that were working tonight. I want compensation. For them disrespecting me. I want them to have consequences for their actions. They should be fired. I will I promise you I will contact an attorney about this if I don't care about this in a proper amount of time

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Circle K & Union 76 Sites closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing convenience store services.

Primary Contact:	Pauline Martin (Accounting Associate)
Business Started:	1/1/1950
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Tosco Marketing Company

Websites:
There are no additional web sites.

Contacts:

Louis Warman (Human Resources Manager)

Brian Whalen (Division Manager)

Dan Black (Sales Manager)