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Citizens Business Bank

 Member | 1,013 inquiries |

701 North Haven Avenue, Suite 100
Ontario, CA 91764
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(888) 228-2265

Customer Service: Monday - Friday 8:00 a.m. - 6:00 p.m. (PT)

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information


Proud member since 04/01/1992
This company is a Charter Member of Business Consumer Alliance.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Citizens Business Bank closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Citizens Business Bank provides a variety of financial and banking services, including business and personal banking, lending and investing.

Primary Contact: Vince Gottuso (Sr. Vice President)
Business Started: 12/26/1973
About Citizens Business Bank

For over 40 years, Citizens Business Bank, the top ranked bank in California, has thoughtfully emphasized and represented what is great and essential about community banking: a focused approach on the customer, and the many ways the bank can help them achieve more for their business, their employees, and the customers and communities they serve.

Each year our associates donate thousands of hours of community service to help honor our community commitment. Their time and talent is supported by our corporate contributions to over 300 nonprofit organizations. We believe it is important and essential to contribute to the communities where our associates live and work to help improve the lives of our friends and neighbors.

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This company may be required to be licensed or registered for the services they provide. To check the status of this company’s Commercial Bank license or registration please contact the California Department of Business Oversight at or call (866) 275-2677.~~This company’s license number is 1106~

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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