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Clarion Inn

  60 inquiries |
Hotels

3640 East Cork Street
Kalamazoo, MI 49001
| Get Directions

(269) 220-3646

http://www.choicehotels.com

Company Rating

BB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/29/2022

Would like the city to do a full inspection on building many code violations and safety hazards, unstable scary staff members (whom all live in hotel)

Upon arrival the pool was "under construction and washing machine was also "under repair" which put a damper in my plans as I picked this place because they allegedly had a pool. The first room they put me in the toilet did not flush so they switched rooms when I removed my food from refrigerator I noticed the freezer had melted soaking all my food and I had to throw it away, the rooms are all very outdated and stained also the next day I realized I had left clothes in the first room and asked to check the dresser door when I did I noticed they remade the room to rent out again without fixing any of the issues that made me leave. I also then found my clothes in the dresser drawer which means house keeping clearly is not cleaning the rooms just remaking beds! I had to find house keeping in the hallway to ask for towels they told me to leave my dirty towels in the hallway when I did the manager Megan pounded on my door at 8:30am first screaming at my 11 yr old child then me about the towels being left in the hallway, when I explained that's where house keeping told me to leave them she said "they're stupid" this was traumatic to my 11 year old child and extremely unprofessional and inappropriate. The next day the police were outside because of drug use on the second floor and the fire alarm went off nobody came to check on alarm they said "it's an issue in the boiler room" & "this always happens " the elevator doesn't work properly the lights and keeps getting stuck and many

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Clarion Inn closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing hotel accomodations.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
There are no additional contacts.