Classic Limos ratings, reviews and complaints - Limousine Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Classic Limos closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Classic Limos is a Classic vehicle limousine service offering vintage Rolls Royce, Bentley, and Packard limousines as well as SUV limos, mini coaches, motor coaches, stretch limos and more for Weddings and other Special Events.

Primary Contact:	Sherry Walters (President)
Business Started:	1/27/2003
Social:

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Licensing

As of our last verification on September 1, 2005, this company's passenger transportation license, number PSG0016203, is active. The license was issued on April 15, 2003. For the most up-to-date information regarding license status, consumers may contact the Public Utilities Commission by calling their licensing division at (800) 877-8867.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Classic Limousines, Inc.

Websites:

http://www.classiclimousines.com

Contacts:

Owner

Dan Walters (General Manager)

Addresses:

30251 Golden Lantern Suite E510, Laguna Niguel, CA, 92677

Reputation Report

Classic Limos

Complaints and Resolutions

Other Information