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Clay Oven Grill & Bar

35 inquiries |
Full Service Restaurants

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400 Orange Drive
Vacaville , CA 95687 | Get Directions

(707) 455-1313

http://www.clayovengrillbar.co...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/26/2019 Raghbir S.

They don't know how to service

Me and my family went here for dinner on the Sunday nite The manager asked me to pick up my Liqour bottle after dinner I refused it I eat they I pay my bill why I clean so I left outside with my wife kids my wife family about 15 family The worker and the manager came out to the door standing and start saying bad works and screaming used the f words and all my kids where crying this Indian people work they have no legal paper to stay here and working and telling us citizens to get out I want this business owner to get this people out They all so charge me extra money too Get this manager out or to say sorry to my wife kids at this place where at front of everyone it's very bad service I don't know his name but he said he was the manager without name tag And tell the business to get this undocumented people out to they don't know how to service

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Clay Oven Grill & Bar closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is full service Indian cuisine restaurants.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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