Clearworld Communications

According to federal law a caller's long distance can't be changed without his or her consent. Phone "Slamming" is the illegal practice of changing a consumer's telephone service - local or long distance (including state-to-state in-state and international long distance) - without permission. Normally consumers have no knowledge of the switch until after they get a bill. Some discover they've been slammed after they notice a sudden decline in the quality of their phone service or receive an outrageously high phone bill bearing an unfamiliar company name. Others discover they've approved the switch without knowing it. ~~If you've been "slammed" and HAVE NOT paid the bill for the carrier that slammed you: You do not have to pay anyone for service for up to 30 days after being slammed neither your authorized telephone company (the company you actually chose to provide service) nor the slamming company. You must pay any charges for service beyond 30 days to your authorized company but at that company's rates not the slammer's rates. Call your authorized company (local or long distance) to inform them of the slam. Tell them that you want to be reinstated to the same calling plan you had before the slam. Tell them that you want all "change of carrier charges" (charges for switching companies) removed from your bill. File a complaint with the FCC (National Call Center at 1-888-225-5322) where the company is located. If you're considering a switch in long distance carriers check the company's record with the BBB before you switch. Remember be smart and keep a sharp eye out for high phone bills poor quality phone service or a jump in phone rates. Any of these could mean you've been slammed.