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College Debt Solution, Inc.

335 inquiries |
Educational Consultants

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5850 West 3rd Street Suite 278
Los Angeles, CA 90036 | Get Directions

(323) 902-2777

http://www.collegedebtsolution...

Monday - Friday: 9:00 am - 5:00 pm PST

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/13/2014 hjohnson1115

Excellent Resource and VERY needed!

This business is sorely needed in today's world of college loan debt! My private student loans came due with a huge minimum payment that I cannot afford, given my income and family size. Sallie Mae is not willing to work with me on lowering the payments and I didn't know where to turn! There are not a lot of resources for people who are struggling to pay their private loans but there are a lot of people out there that need help! I was very grateful to find Troy at College Debt Solution! He was very knowledgeable and guided me on my options. Options I wasn't even aware of! It helped me to feel hopeful that there may be a solution for me. Thank you, Troy for your help!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against College Debt Solution, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

College Debt Solution is a unique debt management company that specializes in student debt related issues.

Primary Contact:	Troy Seeley (President)
Business Started:	12/20/2012
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Customer Service

Elena Vartanian (Consultant)

Other Categories:

Other Financial Services

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