Columbine Record Corporation ratings, reviews and complaints - Recording Studios

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

The company has a pattern of complaints alleging that after paying fees, complainants received nothing at all or, in some cases, what they described as a cheap tape of their music. All complainants alleged they did not receive any royalties or other form of payment from the company. The company failed to respond to some complaints. Other complaints were returned by the Post Office as "undeliverable."

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Complaint Closing Statistics

0 complaints against Columbine Record Corporation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing recording music services.

Primary Contact:	Eddie Paris (Talent Coordinator)
Business Started:	1/1/1977
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

According to the company, royalty checks are paid quarterly to clients who have sold 100 records or over, during that quarter. Since customers have no real way to determine the number of sales, ask the company to provide you with statistics.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Hollywood Artists Record Company

Hollywood Song Jubilee

Hollywood Stars Music Productions

Artist Records

Websites:
There are no additional web sites.

Contacts:

Customer Service

Addresses: