Computer Palace ratings, reviews and complaints - Used Computers Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Computer Palace closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Computer Palace is a computer company that offers a wide range of software, rentals, hardware, laptop repair, data recovery, networking, repair, service and parts.

Primary Contact:	Navid Salouk (President/CEO)
Business Started:	5/23/1997
Social:

About Computer Palace

The first Computer Palace was originally established in 1980 in Glendale, California. At that time Computer Palace was one of the first computer stores opened in Los Angeles. In 1988 Computer Palace 4 started operating in West Los Angeles and moved to Santa Monica in 1995. On April of 2009 we moved to Santa Monica Blvd in West Los Angeles. As of 2004, Computer Palace 4 became a corporation which operates under Advance Computer Corp.

Computer Palace is a full service computer company committed to customer satisfaction, providing our clients with a complete range of products and services to satisfy any computer needs they might have. We carry all major brand name hardware and software at the most competitive prices.

We are your one-stop source for all computer hardware, software, networking, rentals, repair, service and parts.

Our goal from the start has been to help clients select, obtain and implement industry-leading technology so their businesses can grow and prosper. This commitment to delivering superior customer service and support at the most reasonable prices has made us the number one computer company in Los Angeles.

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Licensing

CA Bureau of Household Goods and Services

Verified License

License Number: 86239
Status: verified

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Advance Computer Corp.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Computer Dealers Retail

Computer Repair and Disaster Recovery

Reputation Report

Computer Palace

Complaints and Resolutions

Other Information