CompuTrade ratings, reviews and complaints - Computer Software Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

One complainant alleges the company charged $995.00 for a foreign currency fluctuation paging service without authorization. The complaint reamains unanswered.

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Complaint Closing Statistics

0 complaints against CompuTrade closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is selling currency trading software via the internet.

Primary Contact:	Bernard Lewis (Principle)
Business Started:	1/1/1996
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

Agency: Federal Trade Commission (FTC)Los Angele
Description: On April 26, 2000, the Federal Trade Commission filed a complaint in U S District Court, Central Division of California against this company and its principals, Bernard Lewis. The complaint alleged violations of federal laws pertaining to unsubstantiated claims that consumers could earn huge profits with no experience in currency trading; and that misrepresentations were used in testimonials that consumers could reasonably expect to trade with little financial risk. On May 1, 2000, without admitting any wrongdoing, and to settle the suit, the company agreed to discontinue the alleged deceptive practices and is barred from making any false claims concerning little financial risk, or any other unsubstanciated claims of potential profits. The FTC will retain jurisdiction over the matter for a period of 20 years with the Order termininating on May 1, 2020.
Date of Action: 4/26/2000

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

TradersWarehouse

Compuforex, Inc.

Websites:
There are no additional web sites.

Contacts:

Bernard

Reputation Report

CompuTrade

Complaints and Resolutions

Other Information