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Concrete Supply Co

82 inquiries |
Building Materials

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470 Mcgill Ave NW
Concord, NC 28027-6168 | Get Directions

(704) 782-4188

http://www.concretesupplyco.co...

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/17/2022 Gene B.

Dishonest Company

My contractor hired concrete supply company to bring 25 yards of concrete to my pool project in my backyard. The concrete was breaking apart the very next day. My contractor brought the supervisors out to see the concrete and they admitted that there was 3 1/2 times the retardant in the concrete by their mistake. They agreed to pay the cost to rip out the bad concrete and pay for the labor involved. I just checked today with my contractor to see if they were payed and he said that the Concrete supply company refuses to pay him. So my contractor will have to sue them in court. Typical big company screws the little guy. I looked at their website and they show pictures of the accepting a Quality Award. What a JOKE! They lied through their teeth to me and my contractor. I hope a lot of people see this review and pick some other company because the Concrete Supply Company out of Aberdeen NC will screw them over.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Concrete Supply Co closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is Lumber And Other Building Materials

Primary Contact:	T K Robinette (Manager)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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