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Conoco

27 inquiries |
Independent Grocery Stores

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1501 Colorado Blvd
Denver, CO 80220-1053 | Get Directions

(303) 321-2395

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/24/2020 Curtis P.

Poor customer service

Does location and the man said that I harassing customers and asking for change I was on my cell phone and I called my sister for help and she came and pick me up from the store I filed a complaint the first time they treat people like that constantly in that store from the people that work there they're transferred now to Colorado boulevard 3990 35th avenue I go in the store again I said hey I remember you they just transferred you he denied knowing me and the incident I'm complaining again this man treats people like dirt and we patronize him we are a minority and we frequently have these problems with Arabic or Hindu or Indian people move in our neighborhoods they talk to us crazy they treat us like dirt but they're still there to patronize our business so I want this resolved or we are going to close that business and have no one go there and have it shut down. Either fire this employee which is difficult because they are relatives or we will have that business shut down in the community

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Conoco closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a store.

Primary Contact:
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Conoco Pipe Line Company

Websites:
There are no additional web sites.

Contacts:

Ruby Young (Manager)

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