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Consumer Dispute Group

  108 inquiries |
Loan Modifications Advance Fee |   Business Alert

2125 East Katella Avenue Suite 330
Anaheim, CA 92806
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(855) 252-6758

http://www.consumerdisputegrou...

Company Rating

F

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Consumer Dispute Group closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company provides loan modification services.

Primary Contact: Devin Benter (Owner)
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The FTC MARS Rule makes it illegal for a company offering mortgage assistance relief services to collect any fees at all until it provides a written offer for a loan modification or other relief from your lender and you accept the offer. They must also provide documentation from your lender showing the changes to your loan if you decide to accept the lenders offer and clearly tell you the total fee they will charge for their services. It is illegal to divide fees or services into components for the purpose of avoiding this law. Under the same rule attorneys who offer mortgage relief services can require an advanced fee ONLY if they: are licensed to practice law in the state where you live or where your house is located; they're providing you with real legal services and providing mortgage assistance relief services as part of the practice of law; they're complying with state ethics requirements for attorneys; AND they place the money in a client trust account withdraw fees only as they complete actual legal services and notify you of each withdrawal. Under this same rule attorneys cannot misrepresent any material aspect of their legal services including the likelihood they'll get a favorable result and attorneys cannot engage in a widespread telemarketing operation staffed by non-attorneys.

Other Considerations


Based on our experience with Devin Benter's previous and current businesses and business practices, it appears he lures unsuspecting homeowners to enroll in his Dispute Resolution Programs where, in the agreements, the company offers to review homeowners' loans for errors and acts of misconduct and then prepare documents for consumers to file complaints. He then charges an advanced fee to begin the process and, most recently, instructs the client to provide post-dated checks that will be cashed after completing differet "phases" of the dispute resolution process.





BCA's advice:  Be diligent and do your research before paying any money or providing information to anyone boasting that they can save your home. Some basic things to remember when it comes to mortgage relief:   Never pay an up-front fee. Complainants who did business with Core Advisory Group Svcs, LLC allege the company refused to start services without first collecting up-front fees, in some cases as much as $5,000. It’s illegal for companies that provide mortgage relief services to charge you before they’ve given you a written offer from your lender and you’ve accepted the offer.



A forensic loan audit won’t prevent foreclosure. Many companies offer to review your mortgage loan documents to determine whether your lender complied with state and federal mortgage lending laws. The claim that you can use the audit report to avoid foreclosure, accelerate the loan modification process, reduce your loan principal, or even cancel your loan, is simply not true. There is no guarantee that the lender will modify your loan, even if you sue them based on errors in your loan documents.



Thoroughly review your agreement and compare it with what you are told by the relief company. Before signing any agreement, carefully look over the terms and make sure you understand what services are being offered. If the contract is riddled with legal jargon, it may be best to have an attorney review it. Ask for clarification if something isn’t clear or if you have any questions. Obtain all promises and guarantees in writing.



Don’t stop making your mortgage payments. If you discontinue making mortgage payments, you could lose your home. If a company advises you to stop paying your mortgage, it should also warn you that doing so could result in the loss of your home and damage to your credit rating.



Don’t send your mortgage payment to anyone but your lender or loan service provider. Any company that asks you to send your mortgage payment to them while they negotiate on your behalf will almost certainly take your money and disappear. If your lender doesn’t receive your mortgage payments, you could lose your home.



Don’t do business with a company that guarantees to get you a modification. The decision to modify your loan rests with the lender. They may not agree to change your loan and any company offering you mortgage relief services should inform you of this.   For more tips on how to avoid foreclosure, visit our BCA how-to guide on “How to Take Steps to Avoid Foreclosure”

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