Continental Coin and Jewelry ratings, reviews and complaints - Pawn Shops

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Continental Coin and Jewelry closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Continental Coin and Jewelry is one of the largest coin and jewelry company specializing in watches, rings, coins, fine art, and much more.

Primary Contact:	Renea Foster (Assistant)
Business Started:	1/1/1964
Social:

About Continental Coin and Jewelry

As one of the largest Coin & Jewelry Companies on the west coast, and also one of the best gold buyers, Continental has been the destination for coins Coin, Jewelry, Fine Art and Collectible buyers and sellers for over 45 years.
Our inventory continues to grow every day. We buy, sell, trade and loan on everything from jewelry to cars. In the current economic climate, Continental has been around to help with loans and purchasing gold, jewelry, fine art, and collectibles.
Whether you’re looking to buy any of the items on our website or interested in selling gold and silver for cash, sell coins, or a variety of other collectibles, we are here to help. We thank all of our loyal customers for their continued support.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

On September 6, 2000, this company filed for reorganization under Chapter XI of the Federal Bankruptcy Act, case #SV-0015821-GM. This permits the company to continue to operate with court supervision while developing a plan of reorganization. Persons having monetary claims against the company are advised to obtain a proof-of-claim form from any bankruptcy court and submit it to United States Bankruptcy Court Central District of California, 255 East Temple Street, Los Angeles, CA 90012. The case number should be entered on the form.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Continental Coin and Jewelry Co.

Continental Coin & Jewelry

Websites:
There are no additional web sites.

Contacts:

Nissim Edri (President)

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