Contract Glaziers Inc ratings, reviews and complaints - Glass and Window Glazing Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Contract Glaziers Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Established in 1971, CGI maintains an outstanding performance record that has earned us an exemplary reputation in the glazing industry. We are experts in unique design solutions for custom-made building envelopes and challenge the limits of technic

Primary Contact:	Jeffrey Deschaine (RME)
Business Started:	3/31/1998
Social:

About Contract Glaziers Inc

Collaboration
CGI focuses on building lasting relationships with key companies around the globe. These relationships allow us the flexibility to use the very best systems and technologies on our projects. Our team is constantly researching new materials and manufacturing procedures to ensure our clients the best possible performance façades. One of our key partners continues to be Schüco, the world leader in high-performance innovative system solutions. This alliance provides an extensive product portfolio and high quality materials, that sets the standard for energy efficiency, dependability and design.

Innovation
As curtain wall designers and producers, we have implemented Building Information Modeling (BIM) technology into all of our processes. We are proud to be a member of the Canada BIM Council – the nation's only self-regulating BIM authority. Each member of our design team contributes specialized knowledge to a virtual model, which increases efficiency and reduces the risk of error.

Excellence
CGI is a respected partner and we are proud of our reputation and dedication to safety, reliability and complete customer satisfaction. Our adeptness and perseverance towards excellence, has prompted many architects and general contractors to look to CGI when they need turnkey solutions for their curtain wall projects.

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Licensing

California State Contractors License Board

Verified License

License Number: 1051577
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Cgi

Websites:
There are no additional web sites.

Contacts:

Michael Chlumecky (Officer)

Jan Chlumecky (President)

Breayn Glazes (Administrative Assistance)