Cortez Ornamental Iron Corp ratings, reviews and complaints - Ornamental Metals Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Cortez Ornamental Iron Corp closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We are custom fabricators that have been in the same location since 1971. We service residential, commercial and industrial customers with interior and exterior needs providing Custom Railing, Fencing, Gates, Security Doors & Windows and Truck Racks.

Primary Contact:	Gale Cortez (Office Manager)
Business Started:	8/1/1971
Social:

About Cortez Ornamental Iron Corp

Since 1971, the Cortez family and dedicated staff has been of service to many homeowners, contractors and developers throughout the Inland Empire and surrounding areas.

Our reputation means everything! Much of our business comes from referrals. We credit this to our efforts in making sure your experience with Cortez Ornamental Iron is a gratifying one.

Cortez Ornamental Iron is known for expert craftsmanship, as well as our professional and reliable services. With years of experience and the ability to combine security with beauty, we are confident we can meet your expectations.

Cortez Ornamental Iron is well established, fully bonded, licensed and insured.

This is very important information when deciding who you will trust with one of your most valuable assets. We are experts in fabricating and the installation of various iron work, phone entry systems, digital key pads, motorized gate operators, transmitter programming, photo eyes and loop detectors. We also specialize in custom truck racks designed for your needs.

Business owner Lucas Cortez, has extensive knowledge and experience in gate and entry operating systems and offers maintenance service calls for residential and commercial properties in the Inland Empire areas.

We Can Do It! Whether you need a simple entry gate, miles of fencing, or an elegant porch enclosure to enhance the architectural beauty of your home.

Give us a call and let us help you with your next project.

Interested in Cortez Ornamental Iron Corp?
Contact them directly!

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Licensing

California State Contractors License Board

Verified License

License Number: 496884
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Lucas Cortez, Jr

Cortez Ornamental Iron

Websites:
There are no additional web sites.

Contacts:

Lucas Cortez, Jr. (RMO)

Rosanna Nosser (Office Assistant)