Counter Point Public Adjusting ratings, reviews and complaints - Public Insurance Adjusters

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Counter Point Public Adjusting closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Counter Point Public Adjusting is a full service public adjusting company. We serve as advocates and liasons between the customer and the insurance representative to eliminate the burden of the insurance claim process.

Primary Contact:	Gary Baca (Owner)
Business Started:	11/3/2006
Social:

About Counter Point Public Adjusting

As the owner of Counter Point Public Adjusting, it was vital to put together a team that has a similar drive and passion for this field and a team that could interface in the world of Public Adjusting in a multi-cultural society as is California. The company has the unique ability of having staff that speak Spanish, Portuguese, Mandarin and Cantonese, Armenian, and Russian. The company is training and developing staff that is fluent in other languages such as Vietnamese, Cambodian, and Filipino.

The purpose of Counterpoint is to eliminate the burden of the insurance claims process. To turn the process from what is predictable to what is possible in favor of the insured, the main goal being to return our clients to an equal or better quality of life through our efforts.

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Licensing

California Department of Insurance

Verified License

License Number: 2H84936
Status: Active

In California, companies engaged in the business of making an investigation for the purpose of obtaining information in the course of adjusting or participating in the disposal of any claim in connection with an insurance policy are required to register with the California Department of Insurance.

For the most up-to-date information regarding license status, consumers may contact the CDI by calling (800) 927-4357 or visiting their website at www.insurance.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

G.D. Baca, Inc.

Websites:
There are no additional web sites.

Contacts:

Customer Service

Reputation Report

Counter Point Public Adjusting

Complaints and Resolutions

Other Information