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17031 Chatsworth Street, 2nd Floor
Granada Hills, CA 91344
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(888) 712-7874

http://www.crushlabs.com

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Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/17/2013

Completely unreliable, 7 - 10 day estimate, took 6 weeks, still only partially complete

I engaged these guys on June 11, provided payment in full, $650, which is reasonable (not cheap, not expensive for a psd > wordpress conversion) By July 16th I gave up - we had managed to make it to the end of the first Round of modifications, it was 90% complete but my request to simply get it so we could finish it hadnt been completed (ie we had nothing in our hand) We did nothing to delay the project - they managed to take an 8 day break in the middle which was not advised upfront at all, I was left to log in and see it on the day it started. I've been in web development for 15 years, this project was outsourced as we didnt have bandwidth internally, I've been both the client and the developer and nothing about their conduct spoke of a firm that was consistently delivering. I offered to accept a 50% refund, so there was pain on both sides, and it was refused. Their inability to deliver had a huge impact on my business, over an above the $650 cost. I would strongly recommend that you look elsewhere. They might take care of you, they might not. I"d not risk it.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against CrushLabs closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

CrushLabs is full service Internet and interactive multimedia design and consulting firm,

Primary Contact: Courtney G.
Business Started: 9/1/2001
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

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Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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