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Culvers

  73 inquiries |
Fast Food Restaurants

1725 Market Dr
Stillwater, MN 55082-7574
| Get Directions

(651) 351-2989

http://www.culvers.com

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/10/2021

Hiring kids is a huge problem for the kids today don't care & the trainers must be kids also. When they're just the $ that's a huge problem!!

My husband and i have spent a great amount of money in the past 4 months eating at culvers in Stillwater MN and I do not know what's going on, but every order these last few months have been horrible we end up missing silverware, butter, potatoes and the soup is cold, every order has been messed up bad and when we call to speak with a manager they are short and rude. We are not looking for freebies, but dang, when we spend $30.00 to eat a descent meal we expect the quality Culvers use to have for we are seniors on a strict budget, and our out to eat go to place has been Culvers just to get out to a safe reliable real food place and it is none of that anymore, and it does not matter anymore to bring it to attention for we have learnt customer service and respect is gone these days. I spent 50 years in the restaurant food and bev industry and the medical field, so I can say without a doubt customer service and attention to detail and respect is gone. I do not think there is one for we have lost a quite a few dollars going & checking different times of the day & different days & there is none its just poor all the way around & it leads me to believe & wonder there must be 100's of people that receive their bags of food & go home to find the same problems & never say a word they just don't go back.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Culvers closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is a fast food restaurant.

Primary Contact: Steve Rasmuson (Owner)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Culver's

Websites:
There are no additional web sites.

Contacts:

Steve Rasmuson (Owner)