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Cunningham Tire

19 inquiries |
Home Centers

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2020 Fairystone Park Hwy
Bassett, VA 24055-4092 | Get Directions

(276) 629-1142

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/30/2025 Michelle P.

Use Caution

**SAFETY CONCERNS** We went to Cunningham Tire for a simple caliper change out and ended up with with my husband saying "We have NO Brakes". This was a 2 month old job with only 900 miles being driven on the Jeep. I called the proprietor and told them what happened, and the response I got was, I need your mileage/and job was done 2 months ago....nothing about the shop's workmanship at all, or are you OK? Luckily we lost the caliper assembly on flat ground (I-59) at a offramp going into a TA Truckshop and not on a mountain side. TA got us fixed up on Mechanics own time and the witnesses said, we was so lucky as they seen it fall apart behind us while loosing all brake fuild. This company is difficult to work with and will just send you to some kind of mechanics warranty company they have purchased that does not pay out full job cost you initially paid for. This could have been prevented if the bolts was tightened properly and re-inspected, workmanship like this kills people.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Cunningham Tire closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is Auto And Home Supply Stores

Primary Contact:	David Cunningham (Member)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Cunningham Tires

Websites:
There are no additional web sites.

Contacts:

David Cunningham (Owner)

First Name:

Last Name:

Email Address:

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