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Cutting Edge Homes, Inc

  283 inquiries |
Construction and Remodeling Services

100 Waverly Street
Ashland, MA 01721
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(508) 435-1280

http://www.thinkcuttingedge.co...

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/23/2023

Renovation gone bad!

A warning to all! We have been working with Cutting Edge Builders on a full renovation of our townhouse in Wayland. We started the design process 6/22 and got our permits in March of 2023. Demo began shortly after that. Unfortunately, unbeknownst to us, that is when the company spiraled into financial difficulties. They strung us along, asking for payments according to the payment structure that was set up. In June we started complaining that we were significantly ahead of the work that had been done. The company owner kept promising they would get us back on track and even asked for another installment. We paid it in good faith, expecting our kitchen cabinets to be ordered and work to pick up. Everything came to a halt mid-July. All the sub-contractors walked out and refused to work until they got paid for work done on other jobs done for Cutting Edge. We had a port-a-potty in our garage that we have been complaining needed to be cleaned. We discovered they did not have enough money to even pay for it to be serviced. We paid 2/3 of the budgeted project and only 30% of the work done. Our whole townhouse is gutted w/about 90% framing & electrical worked roughed in. Our cabinets for new kitchen, bathrooms and other millwork, which we signed off on in April, haven't been ordered and Cutting Edge couldn't make the deposit. They suggested we pay the subs and kitchen cabinet manufacturer directly to keep the job moving forward and Cutting Edge would reimburse us once they were able to do so. We declined to give any more money as we paid more than enough for the millwork deposit already. We even had to pay the port-a-potty company directly to have the toilet removed in August. It was disgusting. Cutting Edge hadn't paid them since mid-April with a hold on servicing it since mid-July. Cutting Edge said they were still committed to finishing our job, but they have basically abandoned us. Please read other reviews, which we unfortunately did not, and stay away from Cutting Edge Builders!!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Cutting Edge Homes, Inc closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is custom home builders.

Primary Contact: Sean Cutting ( President)
Business Started: 4/12/2004
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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Contacts:

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