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D & A Roofing & Construction

232 inquiries |
Home Improvements

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326 Lincoln Street
Marlborough, MA 01752 | Get Directions

(617) 697-8496

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/17/2018 Tony S.

Do not use

Dominic Agostinho, took a $1000 deposit and then ghosted us. He never did the work, nor did he return the deposit. Use this man at you own peril. I'm in the process of legal action.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against D & A Roofing & Construction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

D & A Roofing & Construction provides home improvement services and specializes in roofing and construction. Servicing Marlborough, MA and surrounding areas.

Primary Contact:	Dominic Agostinho (Owner)
Business Started:	4/8/2015
Social:

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Licensing

This company may be required to be licensed or registered for the services they provide. To check the status of this company's Home Improvement Contractor registration please contact the MA Office of Consumer Affairs and Business Regulation at www.mass.gov/ocabr/consumer-rights-and-resources/home-improvement-contract or by calling (617) 973-8700. ~~This company's Home Improvement Contractor Registration number is 181528

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Dominic Agostinho

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Construction and Remodeling Services

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