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D & G Liquors

44 inquiries |
Liquor Stores

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2732 Brundage Lane
Bakersfield, CA 93304 | Get Directions

(661) 326-1083

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/28/2021 Lavern M.

So this business is double taxing their customer.

I have been going to D & G Liquor store for the past 2 or 3 years and I never asked for a receipt until last Friday. July 23. I purchased some pom pom (blunt wraps). I noticed it said 99cent on the wrap. Well the owner told me it was actually 1.25 out the door. So I proceeded to look at my receipt and notice he charged me 3.75 for 3 of them. That's .26 cents tax each. And if you noticed he retaxed these items again at the end. So this business is double taxing their customer. So can someone please visit this man store and purchase what I purchased so that they can stop him from overcharging the customer. I do have a receipt for the last purchased I made. I would like for someone to go out and see what he is doing to the customer and stop him from overcharging his customers. I don't want to stop going to the store completely but I will if someone don't do something about him.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against D & G Liquors closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is liquor stores.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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