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D & H Motors

174 inquiries |
Used Car Dealers | Business Alert

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10158 Arlington Avenue
Riverside, CA 92503 | Get Directions

(951) 688-6867

http://www.dhmotors.com

Monday to Saturday - 9:00AM to 7:00PM
Sunday 10:00AM to 6:00PM

Company Rating

AAA

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Customer Reviews

based on 15 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/20/2014 Jim H.

Excellent. Great. The BEST!

I have known Doug Albee for over 25 years. I have bought cars from him; and I have referred clients and others to him. He has always been honest and reliable in all my dealings, and all my clients' dealings with him. He is a straight shooter and gives great advice. He will look for the right car for you if he doesn't have it on the lot. And he works with his customers if any type of problem comes up. He is there for the customer and believes in service and honor. I could not recommend anyone any higher.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against D & H Motors closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

D&H Motors offers top quality per-owned automobiles. We specialize in fully reconditioned, low mileage, affordable vehicles.

Primary Contact:	Douglas Albee (Owner)
Business Started:	5/7/1975
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

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Additional Info

DBAs:

D&H Motors

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