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David J. Rudolf

213 inquiries |
Orthodontist

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9453 Gireson
Chatsworth, CA 91311 | Get Directions

(818) 718-1737

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/26/2013 henry B.

TRying to get refund for services

I took my Daughter there Solea' Briseno and was told she needed 2 appliances after seen by Dr. Rudolph and that it would take around 2 to 3 month to make before there ready and then some extra time to have them adjusted correctly and that it was going to be around $4400 not including braces so since I have a son with jaw problems decided to take him to another orthodontist and he said that he needed one device and braces for 2 yrs so then I said let me take my son to Dr. Rudolph he gave me the same exact story that he told my daughter which I know my son is twice as worse but that he needs the same treatment and the same thing and he wanted I think was $4500 not including braces for my son when the other offered everything with braces for $4800 so now I am trying to get a refund sine they said it would take 2 to 3 month to make the appliances and all of a sudden there done real early but never called to me sounds to fishy to me

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against David J. Rudolf closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a Dental Orthodonist Practice specializing in ' Braces, Phase 1 Treatment, Children & Adults.

Primary Contact:	David Rudolph (DDS)
Business Started:	7/15/1988
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

David J. Rudolf, Inc.

Websites:
There are no additional web sites.

Contacts:

Yvy Garcia (Treatment Manager)

Other Categories:

Dental Office

Addresses:

3714 Atlantic Avenue , Long Beach , CA, 90807

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