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Davis Health Care at Cambridge Village

224 inquiries |
Rehabilitation Services

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75 Cavalier Drive
Wilmington, NC 28405 | Get Directions

(910) 239-9500

Company Rating

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/31/2021 susan t.

Stay Away from Daviscare at Cambridge Village!!

Daviscare staff and management are uncaring, untrained, understaffed and unsympathetic to the needs of the ill who are elderly. My dad spent 10 days there and nearly died. My dad was put through unnecessary trauma in an already weakened state. His health deteriorated due to improper medical care, lack of medical care, poor diet (lost 15 lbs.) vocal cord damage, being unable to void for days, undue pain, fear, anxiety and suffering. Daviscare employees treat Alzheimer's patients and no one knows what they are doing seriously wrong. How easy to abuse the elderly who can't speak for themselves. I highly recommend finding another facility for your loved one than Daviscare at Cambridge Village, Wilmington.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Davis Health Care at Cambridge Village closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is rehabilitation services.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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