Debt Management Solutions ratings, reviews and complaints - Debt Relief Services - requested information not provided to BBB

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Debt Management Solutions closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing debt consolidation services.

Primary Contact:	Yudy Mechado (Owner)
Business Started:	2/9/1997
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

On August 28, 1998, we verified that this company has not obtained a final determination letter as required by the California Attorney General's office for non-profit companies offering debt negotiation servics. According to the Attorney General's office any non-profit company offering debt negotiation services is required to obtain a final determination letter from the IRS, post bond, and be registered to qualify for exemption under the Credit Services Act. Carefully consider the possible ramifications of debt consolidation prior to agreeing to services. There are no guarantees that all creditors will cooperate with negotiation efforts and/or reduced payment plans. This could lead to a negative credit rating. By law, information stays on your credit report for seven to ten years. Accurate negative information can only be removed with the cooperation of your creditors, which usually involves paying the debt.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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Reputation Report

Debt Management Solutions

Complaints and Resolutions

Other Information